Currently, DEPAT delivers across Shrirampur city and nearby localities within the MIDC and Khandala region. We're actively expanding our delivery network to serve more rural and suburban areas. If you're unsure whether your location is covered, just reach out to our customer support via WhatsApp or phone at +91 7276750056. We're happy to confirm availability and help you get your essentials delivered without hassle.

DEPAT accepts multiple payment options to suit your convenience. You can choose to pay online through UPI, credit/debit cards, or mobile wallets. Alternatively, we offer Cash on Delivery (COD) for those who prefer to pay at the time of delivery. Our payment gateway is secure and ensures that your transaction is safe and smooth at every step.

If you're not satisfied with a product due to quality or damage, you can request a return or replacement within 24 hours of delivery. Just contact our support team at +91 7276750056 or email us at depatsupermarket@gmail.com. Provide your order number and a brief explanation or photo of the issue. We'll quickly arrange a return, replacement, or refund based on the situation—no long procedures or waiting times.

Absolutely. We take data privacy seriously and follow all Indian data protection guidelines. Your information is used solely for order processing, delivery, and personalized service. We never sell or share your data with third parties without your consent. Our website is secured with SSL encryption to protect your personal and payment details, giving you a safe and worry-free shopping experience.

You can contact DEPAT customer care easily via phone or WhatsApp at +91 7276750056 or by emailing depatsupermarket@gmail.com. We’re available Monday to Saturday, 9 AM to 7 PM. Our support team is responsive and friendly, ready to help you with anything from placing an order to resolving an issue. You can also reach out to us through the “Contact Us” form on our website.