Effective Date: April 2025
Website: https://depat.in
Business Name: DEPAT Supermarket
Business Type: Online Grocery Supermarket
Registered Address: Shrisha Foods And Food Products, Plot No. M45, Shrirampur MIDC, Khandala Region, Shrirampur – 413709, Maharashtra, India

1. Introduction

Welcome to DEPAT, your trusted online grocery destination. These Terms & Conditions (“Terms”) govern your use of our website https://depat.in and the services we offer. By using our website, you agree to abide by these Terms. If you do not agree, please do not access or use our services.

2. Eligibility

You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian to make purchases.

3. Account Registration

To use certain features of the website, you may be required to create an account. You agree to:

  • Provide accurate and current information.

  • Maintain the confidentiality of your account and password.

  • Accept responsibility for all activities under your account.

DEPAT reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.

4. Product Information & Pricing

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

  • While we strive to keep our product information and pricing accurate, errors may occur. In such cases, we reserve the right to correct any errors and revise your order accordingly.

5. Order Acceptance & Cancellation

  • Your order is an offer to buy the products. We may accept or decline your order for any reason.

  • You may cancel your order before it is dispatched. Once dispatched, our Return & Refund Policy will apply.

6. Delivery

  • We currently deliver in Shrirampur and selected nearby locations.

  • Delivery times are estimates and may be affected by factors beyond our control.

  • We are not responsible for delays due to public holidays, strikes, or weather-related disruptions.

7. Payment

We offer multiple payment options:

  • Online payment (UPI, Net Banking, Credit/Debit Cards)

  • Cash on Delivery (COD)

Payments are processed via secure third-party gateways. DEPAT does not store your payment information.

8. Return & Refund

Please refer to our Return & Refund Policy for detailed terms on product returns, exchanges, and refunds. Only damaged, expired, or incorrect items may be returned within a specified time frame.

9. Intellectual Property

All content on this website—text, logos, product listings, graphics, and code—is the property of DEPAT or its licensors. Unauthorized use or reproduction is strictly prohibited.

10. User Conduct

You agree not to:

  • Use the site for unlawful purposes.

  • Post or transmit offensive or misleading information.

  • Interfere with the website’s operation or attempt to breach security.

11. Grievance Redressal

As per Rule 3(11) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may contact:

Grievance Officer:
Name: Shahu Pratap Dhorde
Email: depatsupermarket@gmail.com
Phone: +91 7276750056
Address: Same as business address

12. Limitation of Liability

DEPAT is not liable for:

  • Any indirect or consequential loss.

  • Damage caused by misuse of products.

  • Unforeseen delivery delays.

Our liability is limited to the value of the product purchased.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Shrirampur, Maharashtra.

14. Changes to Terms

DEPAT may modify these Terms at any time. Users are encouraged to review them periodically. Continued use of the website constitutes acceptance of the updated terms.

15. Contact Us

For any questions or support: